Ordering and Shipping

PLEASE NOTE:  Joxy Bears and Dogs are collector's items, not toys and they are not suitable for children under the age of 14.


ORDERING


Please email me at josymon@hotmail.co.uk or telephone me on 01262 679688 with the name of the bear you like so I can advise you on availability, payment options and shipping.  You can secure bears by use of layaway if necessary (see details below)


Dogs are made to order and I will quote the waiting period at the time of your enquiry.


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GIFT CERTIFICATES

Gift certificates are available in various denominations starting at £10.00.  Please email or telephone for details.and terms and conditions

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PAYMENT


Personal cheque made payable to J  Symon  (For UK buyers only)


Direct money/bank transfer for UK and overseas customers.  Easy if you bank online and free to UK customers.

UK Postal Orders (uncrossed please).  It is advisable to mail recorded or special delivery for security reasons.


Paypal.  A convenient way to pay if you have an email address and it is free to use when you are paying (for more information log on to  www.Paypal.com)

Cash is also acceptable but please use recorded or special delivery mail for security reasons.

Layaway:  This is a useful way to secure any bear.  Pay in either 2 or 3 equal monthly payments. Your bear will be mailed to you on receipt of the final payment.


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POSTAGE


Special Delivery for all UK orders current delivery charges are as follows (subject to change)

Weight  Cost

100 g  £6.75

500 g  £7.55

1 kg  £8.85

2 kg  £11.30

10 kg  £26.90      

Orders of £50.00 and under will be insured under the Royal Mail ‘Signed for’ service so please email if you would like to use that service instead.  



Overseas Customers

I am happy to ship overseas and use the 'International Tracked and signed' service which is fully insured, please contact me for more details.


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Joxy Bears by Jo Symon

31 Sewerby Heads, Bridlington, East Yorkshire, YO16 7DE

Email josymon@hotmail.co.uk

Tel: 01262 679688


Under the United Kingdom's Distance Selling Regulations, you have

the right to cancel the contract for the purchase of any of these items

within a period of 7 working days, beginning with the day after the day on

which the item is delivered.  


The item must be returned in original condition complete with any accessories